There are many reasons a blocked sewer can occur. These include:

• Damaged or collapsed pipes
• Tree roots growing into the drain
• Foreign material flushed down the toilet
• A dropped sewer line
• Drains falling backwards
• Insufficient ventilation

Some of the reasons for drain repairs or replacement are because of:

• Frequent blockages
• Tree roots causing extensive issues
• Broken drains
• Crushed pipes from other services in the area
• Insufficient support holding the drain in place.

We have all the technology to repair or replace your existing drain.

is used to investigate the issue with your drain. The images can tell where the issue is, what caused it to happen and will subsequently help you choose a course of action in preventing it from happening again.

Flushing baby wipes, sanitary products, foreign objects, and excessive toilet paper are the most common causes for a blocked toilet as well as toys going for a swim. Our expert team can diagnose the cause of the blockage and get your toilet back to working order in no time. Ask our friendly staff to assist you!

Overflowing drains are often causes by tree roots, collapsed drains, food waste or other hard to flush materials which can block pipes and obstruct drains. When water is flushed, the obstruction causes the drain to overflow which can result in water overflowing around your property boundary. We can also inspect and see what the issue is with your drain using our in-house camera diagnostic equipment. Don’t wait too long, have this looked at immediately.

Have you ever wondered why your basin sink has blocked up or is slow draining? We come across this every day and can help you get your drain running the way it used to. With all the equipment on board, we are sure to have your drains cleared in no time.

Yes we can. We can remove tree roots from drains using several different techniques. Hydro Jet blasting is our most preferred as well as using the sewer cable machine. We also have other equipment to safely remove tree roots for you and can offer a permanent solution to stop this from happening again.

Blockages can occur from greasy oils and fats poured down the drain. Even from cleaning dishes, over time grease can build up in your drain causing unpleasant smells and blockages. Our hydro drain cleaning equipment can clean and clear greasy wastes including grease traps. We also have descaling equipment to make sure the drain is completely clear of debris.

If you have a blocked drain and would like it to have it looking new again, we have the solution! Hydro jet machines have been the most popular machines for many plumbers including the Drain Masters. With the correct use and special attachments, these machines can be your one stop machine for all your blockages and drainage issues. It can clear your drainage system as well as thoroughly flush through all debris. We know what is going to be the best for your plumbing system.

This is one of the most versatile machines to use when clearing your drain and any tree roots in your drainage system. Although not used every day, this machine can cut out roots and work hard in your drainage system to help clear and foreign objects. Our crew can help with your next blockage when needed.

This method is used for tight access areas and decreases the risk of damaging underground services. Our team are highly trained in using hydro excavation equipment in tight access areas which allows us to dig without needing large machinery. Hydro excavation is the use of high-pressure water and a large commercial vacuum system which breaks up the ground and in turn sucks the dirt and debris away whilst safely making an area for drains and services to be repaired. Ask us how we can help you repair your drain services using hydro excavation.

This piece of equipment can completely descale your drain by removing all the build up on the inside of your drain. Give us a call and one of our friendly team members can attend your property and show you how we can help your drain flow better and prevent further blockages

Did you need to find out where your storm water or sewer drains go or where the issue lies in your plumbing system? We have the technology to find and identify issues with the use of our location service equipment.

can be a common issue in many households. They are crucial in helping reduce flooding in your common wet areas - bathrooms, your laundry and sometimes in the kitchen. If your drain has an unpleasant smell or if it is making a funny noise, be sure to have it inspected as these drains are linked to your main drainage system. In fact, be sure to have it resolved by one of your local Drain Masters.

If you have a blocked main drain that may be blocked on the authority’s side or in your property, we can help pinpoint the issue and recommend the next course of action before it becomes a problem. With some of the best equipment and knowledgeable staff, we can help you in no time.

Smelly drains can be caused by partial blockages, unhygienic flowing drains, insufficient ventilation, and several other reasons. Having your drains inspected and checked by a qualified technician will help prevent these issues from happening. No one likes smelling their own drain!

Sewer pipes can crack under any condition and show no sign of it before they become a major issue. They can affect foundations to your property by causing soft footings in the ground which will cause significant issues to your home. As inconvenient as this is, we guarantee you a streamlined repair process. Our technicians will be efficient, caring, and cautious when working on your property.

Storm water pipes can crack and puncture at any time especially if they are old. This can lead to overflowing gutters and large pooling around your home. This can cause significant foundation issues to your property which can lead to major repairs. We highly recommend getting these drains checked regularly to make sure there are no cracks or issues. Our expert team is only a phone call away!

This pipe is commonly found at the rear or front of your property and is the last component to your drainage system that leads off to the main sewer. A boundary trap can overflow and cause major issues to your sewer drainage system. At times, these can be hidden but they shouldn’t be. We can raise them to ground level by digging and extending the pipe work higher. It is common to find debris and blockages in this part of your drainage system. We can help identify and repair any blockage here as well as replace your drain if needed by using our CCTV technology and various state of the art equipment.

A sewer shaft is also known as a sewer point, boundary trap, inspection point or point of access to your mains drainage system. This is a crucial part to your drainage system. This should be inspected regularly, kept clean and should always be at ground level for easy access. If it isn’t, we can raise it to ground level. If you believe you have an issue or unsure of where it may be, we can help! Our highly skilled team have all the equipment to make this process easy.

Ever noticed water over flowing from the side or rear of your house but unsure where it is coming from? Or maybe you have also noticed your drains running slowly? This is called an Over Flow Relief Gully (ORG) and is a very important part of your drainage system. Not only does it serve a purpose to allow sewerage to overflow, but it also provides a means of access into your drain to clear a sewer blockage. If not maintained, these “Gullys” can become full of debris and roots and in turn, cause major blockages.

These types of pipes are found in both your sewer and storm water drains and are commonly found in older properties. The term Terracotta and/or Earthenware is the material they are made from (just like a terracotta pot). Over time, these pipes can become brittle, damaged, misaligned, and can collapse due to their age. To repair these pipes when damaged, we use a reline sleeve which is inserted in the centre of the existing drain. We can also clean and remove any tree root matter which is commonly seen in these styles of drains. We recommend not leaving these drains unattended as repairs can be more costly in future when left unmaintained.